Ready-to-Use Employee Services
Provide employees with daily services such as leave requests, certifications, data updates, attendance, assets, and letters from a single portal instead of manual communication.
Create Any Request That Fits Your Organization
Don't limit yourself to ready-made requests only. Create custom request types according to your company's policies, and define the required fields, responsible parties, and approvals for each request type.
Flexible and Powerful Approval Workflow
Automatically route requests to the manager, HR, finance, or any responsible party based on the request type, department, branch, or permissions — with clear tracking for each step.
All Employee Services in One Place
Instead of contacting HR for every request or inquiry, employees can access the self-service portal, submit their requests, track their status, and access their daily services easily.
Create Any Type of Request Based on Your Company's Needs
If you have a specific internal procedure, you can create a fully customized request: request name, required fields, attachments, conditions, responsible parties, and approval workflow. This makes the self-service portal fit your organization's way of working, not the other way around.
Create Any Type of Request Based on Your Company's Needs
If you have a specific internal procedure, you can create a fully customized request: request name, required fields, attachments, conditions, responsible parties, and approval workflow. This makes the self-service portal fit your organization's way of working, not the other way around.
Show Each Service to the Right Employees Only
Specify who can use each self-service according to your organization's policy: by contract type, department, company, location, tags, or specific employees. This way, each service appears only to the appropriate audience, without chaos or incorrect requests.
Submit Requests on Behalf of Employees When Needed
In some cases, a manager or authorized person may need to submit a request on behalf of an employee. Malakit allows this while maintaining permissions and request history, keeping the process organized and transparent.
Submit Requests on Behalf of Employees When Needed
In some cases, a manager or authorized person may need to submit a request on behalf of an employee. Malakit allows this while maintaining permissions and request history, keeping the process organized and transparent.
Each Request Automatically Reaches the Appropriate Manager
HR teams do not need to manually route requests. The system can send each request to the direct manager, HR, finance, senior management, or any authorized entity based on the request type and internal policy.
Delegate Requests to the Appropriate Person When Needed
A manager or authorized person can delegate a specific request or action to another individual for decision-making or follow-up, with a clear record of who delegated and who took action.
Delegate Requests to the Appropriate Person When Needed
A manager or authorized person can delegate a specific request or action to another individual for decision-making or follow-up, with a clear record of who delegated and who took action.
Automatically Route Requests to a Substitute During Leave
When a manager is on leave and a substitute is designated, Malakit automatically routes requests to the substitute to ensure approvals are not delayed due to absence.
Multiple Approvals Without Manual Follow-Up
Set multiple approval stages for each request, whether it's approval from the manager, then HR, then finance, or any other sequence. Each step is documented, and everyone knows what is required of them.
Multiple Approvals Without Manual Follow-Up
Set multiple approval stages for each request, whether it's approval from the manager, then HR, then finance, or any other sequence. Each step is documented, and everyone knows what is required of them.
Alerts and Escalations to Prevent Delays
When approvals are delayed or requests remain unattended, alerts and escalations help keep requests on track, ensuring that processes are not stalled due to forgetfulness or delays.
Every Request is Documented and Reviewable
Keep a clear record of each request: who submitted it, when it was submitted, who approved it, who rejected it, and any notes or attachments associated with it. This gives HR a clearer view and reduces disputes and verbal follow-ups.
Make Employee Services Easier… and Reduce Daily Follow-ups on HR
Book a demo and see how Malachite's self-service helps you organize employee requests, create custom requests, speed up approvals, and track every action from a single platform.