Privacy Policy

Privacy Policy

This Privacy Policy governs the way Malachite collects, uses, maintains, and discloses information collected by users of the Malachite Service. This Privacy Policy applies to the Service and all products and services provided by Malachite.

Personal Identification Information

Malachite collects information about users' personal identity in various ways, including but not limited to the times the user visits the service, registering in the Malachite service, filling out an application, filling out a survey form, and other activities, services, features, or resources that we may provide on our service. Users may also be asked to provide their full name, email address, phone number, and credit card information.

Non-Personally Identifiable Information

Malachite collects certain information about users wherever they interact with the service. This information is not related to personal identification but may include technical information about the user's methods of connection to the service, such as the company used to provide the Internet service and other similar information.

How We Use the Information Collected

Malachite collects and uses users' personal information for the following purposes:

  • 1) Improving the quality of customer service :

    Your information helps us more effectively respond to your customer service requests and support needs.

  • 2) To improve the service

    We continually strive to improve the offerings provided through the Service according to the information and feedback we receive from you in order to better understand the interests and needs of users of our Service.

  • 3) ) Sending emails periodically :

    The email address that users register to process their order will only be used to send them information and updates related to their order. It may also be used to respond to inquiries or other requests and questions.

    If the user decides to join our mailing list, they will receive emails that may include Malachite news, latest updates, and information related to the service. If at any time the user wants to cancel the ability to receive any future messages, we provide them with detailed instructions on canceling the registration at the end of each message via email, or the user can contact us through the service or our website.

How We Protect Your Information

We follow proper procedures and security standards in collecting, storing, and dealing with data to protect that data against unauthorized handling, modification, disclosure, or destruction of your personal data, user name, password, information related to your transactions, and the data stored on our service. Sensitive and private data is exchanged between Malachite and its users through secure communication channels and is encrypted and protected through approved digital methods and techniques.

Sharing Personal Data

We at Malachite do not sell, trade, or rent users' personal identification data to third parties. We may share information and users with our partners, affiliates, and advertisers as users of our service. We may use third-party Service Providers to assist us in conducting our business and operating the Service or to administer activities on our behalf, such as surveys. Your data may be shared with these third parties for those specific purposes.

Third-Party Websites

Users may find advertisements or other content on our Service that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, or other third-party entities. It should be noted that we do not control the content or links that appear on those sites, and we are not responsible for the practices carried out by sites linked to our site. Additionally, these sites or services, including content and links, may be constantly changing. These sites and services have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Service, is subject to that website's own terms and policies.

Changes to the Privacy Policy

Malachite has the discretion to update this Privacy Policy at any time. When we do, the user should review the update date at the bottom of this page. We encourage users to frequently review the Privacy Policy for any changes so that they are aware of how we are protecting the personal data we collect. The user acknowledges and agrees that it is their responsibility to review this Privacy Policy periodically and be aware of any modifications.

Agreement to the Privacy Policy

By using this service, you agree to our privacy policy and the terms and conditions that govern the use of this service. If you do not agree to this policy, you must not use our Service. You acknowledge that your continued use of the service after announcing changes to this policy or to the terms and conditions of use of the service will be considered your acceptance of these changes.

Contact Us

To contact us if you have any questions about this privacy policy, the practices of this service, or your dealings with the service, you can contact us through email at support@malhr.com